Consent Scope
SMS consent is collected separately and applies only to verification codes requested by the user.
SMS Compliance
SMS Consent & Verification Messaging
Miles uses SMS only for transactional account verification and login security. We do not send promotional or marketing SMS messages.
How SMS Consent Is Collected
Users explicitly agree before a verification code is sent.
Users enter their phone number during Miles sign-up or login. Before receiving a verification code, users are shown a separate SMS consent disclosure. The user must explicitly agree before a verification message is sent.
Disclosure Text
“I agree to receive SMS verification codes from Miles for account authentication and login. Message and data rates may apply. Reply STOP to opt out.”
Example Opt-In Workflow
The phone screen shown above documents the opt-in step.
The checkbox in the sign-up screen is visibly unchecked, separate from the phone number field, and must be selected before Miles sends a verification code.
- 1The user starts sign-up or login and enters a phone number.
- 2Miles shows a separate SMS consent disclosure next to an unchecked checkbox.
- 3The user explicitly checks the box to agree to receive verification codes.
- 4Miles sends a transactional OTP only after that consent action.
Message type
Transactional OTP / account verification
Purpose
Sign-up, login, and account authentication
Frequency
Only when requested by the user
Marketing
No marketing or promotional SMS messages are sent
Sample Message
“Your Miles verification code is {{ .Code }}. This code will expire in 5 minutes.”
Opt-Out And Help
Users can reply STOP to opt out of receiving SMS messages. Users can contact support for help through the Miles support page or email support@miles-travel.app.
SMS consent is not bundled with marketing consent. Miles only sends verification codes requested by the user.