Skip to content
Miles

Support

Get help with Miles.

For account, app, trip, privacy, or billing questions, contact the Miles support team by email.

Email Support

support@miles-travel.app

Include enough detail for us to identify the issue and route it correctly. Avoid sending passwords, payment card numbers, or unnecessary sensitive documents.

Account access

Get help with phone sign-in, verification codes, profile access, or trouble reaching your Miles account.

Trips and app questions

Ask about trip creation, planning, bookings, checklists, Explore, notifications, memories, or recap.

Membership and billing

We can help explain Miles membership, but subscriptions purchased through Apple App Store or Google Play must be managed in the store account where they were purchased.

Privacy and deletion

Support can route privacy, data access, correction, and account deletion questions to the right Miles contact.

What To Include

Clear details help support respond faster.

  • The phone number or email associated with your Miles account, if relevant.
  • The device type, operating system version, and Miles app version, if this is an app issue.
  • A short description of what happened and what you expected to happen.
  • Screenshots or booking details only when they are necessary for the support request.